If any product has damages or issues upon receiving it, we'll exchange it for another product of the same value. Only if the product was damaged in transit to the customer. We do make exceptions like non-returnable items or items with return limitations. We'll exchange or refund the price of the product if the customer desires on all undamaged products within 30 days of receiving the products. Contact Christians's at 1212 Prairie Street | Houston, Texas 77002 or (346) 565-8672 for farther return or refunds information.